Privacy policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or interact with our website. We are committed to ensuring that your privacy is protected.

Information Collection and Use

We may collect the following types of personal information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided
  • Customizing the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information by:

  • Not providing certain information when asked
  • Unsubscribing from our email list
  • Contacting us to update or delete your information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy, please contact us at customer_service@norasu.com.

Policy on SMS usage

At Norasu, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard data obtained through SMS (Short Message Service) communications.

  1. Information Collection: We may collect personal information from users when they interact with our services via SMS. This information may include, but is not limited to, phone numbers, message content, and timestamps.

  2. Use of Information: The information collected through SMS interactions is used solely for the purpose of providing and improving our services. This may include sending notifications, responding to inquiries, and facilitating transactions.

  3. Data Security: We implement appropriate technical and organizational measures to protect the confidentiality, integrity, and availability of SMS data. We restrict access to this information to authorized personnel only and regularly review our security practices to ensure compliance with industry standards.

  4. Data Sharing: We do not sell, trade, or otherwise transfer SMS data to third parties without user consent, except as required by law or as necessary to fulfill our contractual obligations.

  5. Consent: By engaging in SMS communications with us, users consent to the collection and processing of their personal information as described in this Privacy Policy.

  6. Opt-Out: Users have the right to opt-out of receiving SMS communications from us at any time. They can do so by following the instructions provided in the SMS message or by contacting us directly.

  7. Changes to Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and users are encouraged to review it periodically for updates.

By using our services and engaging in SMS communications with us, users acknowledge and agree to the terms outlined in this Privacy Policy.

Last updated: 04/10/2024