Shipping policy

Shipping Policy

At Norasu, we strive to provide our customers with the best shopping experience, including fast and reliable shipping options. Please read through our shipping policy to understand how we process and deliver your orders:

Processing Time:

  • Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons or promotional periods, processing times may vary, but we do our best to fulfill orders promptly.

Shipping Methods:

  • We offer standard shipping as our primary shipping method. Delivery times may vary depending on your location and carrier availability.
  • Expedited shipping options may be available for select products, allowing for quicker delivery. Please check product listings for availability.

Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping destination. Rates will be displayed during the checkout process before payment is finalized.

Shipping Destinations:

  • We currently ship within the United States. We are working to expand our shipping capabilities to include international destinations in the future.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

Delivery Timeframes:

  • Standard shipping typically takes 3-7 business days for delivery, depending on your location and carrier efficiency. Please note that delivery times may be longer for remote areas or during peak shipping seasons.

Shipping Updates:

  • In the event of any delays or issues with your shipment, our customer service team will promptly notify you and provide updates on the status of your order.

Shipping Address:

  • Please ensure that your shipping address is accurate and up to date to avoid any delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Restrictions:

  • Certain products may be subject to shipping restrictions based on their size, weight, or contents. We comply with all shipping regulations and restrictions imposed by local authorities.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with Norasu is exceptional.

Last Updated: 05/04/2024